Position Reports To:
Sr. Property Manager
Provides leadership and direction to associates at assigned properties. Mentors associates and ensures all support corporate mission and understand roles in achieving established goals. Advocates on behalf of associates to enhance individual performance. Provides excellent customer service to residents. Duties: • Supervises and trains all property associates • Evaluates associates’ performance, including the completion of annual performance reviews. • Counsels underperforming associates and provides critical feedback to improve performance • Assists Regional Property Manager in the selection of property associates. Assumes primary responsibility for preliminary interviewing • Creates positive, welcoming, supportive environment for residents, visitors, and property associates •Prepares and submits timesheets and payroll adjustments • Maintains vacancy information as required by investors, syndicators, and monitoring agencies • Achieves financial solvency through cost reduction and implementing systems to achieve 0% rent delinquency. • Utilizes selection and retention strategies to maintain 100% occupancy level. • Participates in the preparation of the annual operating budget, and works with Regional • Property Manager to maintain budgetary guidelines. • Reviews bids for contract work. • Ensures adherence to proper preventive maintenance schedules. • Manages health and safety programs, including training in fire safety, general emergency procedures, and in the use of emergency equipment. • Executes marketing and advertising campaigns for apartment leasing and coordinating leasing events such as open houses, realtor tours, and resident promotional activities. • Assists with the development and implementation of resident services programming.
Required Skills: High School Diploma or equivalent • Bachelors degree preferred • Degree in a related field preferred • Certifications in the following: Housing Credit Certified Professional, Certified Occupancy Specialist, Specialist in Housing Credit Management • 3 or more years experience in multi-family property management, including direct supervision of others • Proven Marketing and Leasing experience • Experience with affordable housing, Low-Income Tax Credit, and Hope 6 preferred • Proficiency in Microsoft Office, including Word, Excel, and Outlook • Proficiency in Yardi preferred • Excellent customer service skills • Ability to perform in a busy, changing, multi-tasking work environment • Requires ability to physically inspect property (or properties) and individual units • Requires ability to read, speak, and comprehend the English language • Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, training, etc.)
Qualified applicants may apply by sending an email to the Sr. Property Manager (email address above). Fax: 717-339-0148. Candidates may also send resumes to the Director of Human Resources, Karen Smith (Employment@ArborManagement.com).