Position Reports To:
The Social Services Coordinator works in cooperation with the on-site management staff to improve the quality of life of our residents by providing social, education, recreational programs and services, case management and referrals. Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by Arbor Management, LLC and its affiliates: • Conduct resident assessment at the move-in and on a yearly basis to identify community needs and interests. • Develop, coordinate and implement programs and services to address identified areas of need and interest. • Through reference from management staff, conduct one-to-one assessments, determine intervention measures; providing appropriate referrals to social service and/or human resource agencies; monitor service provision and conduct follow-up assessments. • Implement procedures to resolve disputes between residents, including problem solving conflict mediation and resolution through written agreements. • Design, develop and distribute a newsletter on a monthly basis. • Establish and maintain a collaborative working relationship with the Local Police Department’s Crime Watch Division. Recruit and maintain their involvement in coordinating Neighborhood Crime Watch and other crime prevention programs. • Develop, implement and monitor positive resident relations programs. • Monitor all programs that are conducted on-site by outside agencies and ensure compliance with service agreements. • Assist in facilitating resident meetings. • Assist residents in organizing a Resident Association. • Participate in local coalition and community task force meetings. • Responsible for insuring efficient and courteous response to all resident requests. • Maintain a positive work atmosphere by behaving & communicating in a manner so that you can get along with residents, business contacts, coworkers & supervisors. • Responsible for reporting any unusual, extraordinary circumstances regarding the residents or the property. • Responsible for seeking educational opportunities and self-improvement for personal growth and development. The Company reserves the right, unilaterally and in its sole discretion, to add to, delete from, change, or modify any aspect of the Job Duties at any time without prior notification. In addition, nothing in this list of Job Duties is intended to constitute an express or implied employment contract of any kind with respect to any of its provisions.
Qualified applicants may apply via email to the Property Manager (email address above). Candidates may also send resumes to the Director of Human Resources, Karen Smith (Employment@ArborManagement.com). Non-Smoking Work Environment